When I am meeting with a new client that is considering a cruise for the first time, there are many questions that arise.
- Are the ships too big/too small?
- Will I be bored?
- Will I get seasick?
- Will I get claustrophobic in the cabin?
- Is there enough closet/storage space?
- What can we do at night?
- What happens during the days at sea?
- How do I know what I can do in port?
- Will I like the food?
- How can I keep in touch with my family at home?
All of these questions lead me to a chat about what a client likes and dislikes. Cruises are NOT one size fits all. A ship and itinerary that might be ideal for one client might be a poor choice for another. I think selecting a cruise is a lot like buying a car. Two people can like the same make of a car, but like different models. Two people can like the same model of a car, but one likes leather seats and another prefers cloth. One can like a red car, and another prefers blue. That’s where a good travel agent can help.
If I am talking to a client for the first time I may ask them about past vacations and which ones they loved and why. I also ask about which ones they didn’t enjoy. I can learn a lot from the like and dislikes. It gives me a good idea about how to match a client with the right cruise line, ship and itinerary.
There are small ships and mega ships. There are ocean cruises and river cruises. I do believe that there is a cruise for everyone, but everyone does not fit every cruise. I like matching clients with the best cruise line, ship, itinerary and sail date for them. That is the way to plan the perfect cruise.